Free express delivery across the United States
LATITUDE USA will send your product(s) free of charge via USPS Express Shipping. If option is available in your area, any expedited shipping requested will be paid for by the customer at time of transaction.
After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will confirm receipt of your purchase within 24 hours if email address was provided. A welcome call will be attempted after delivery of the device.
You will also receive an email (if you have provided your email address) with details on how to track the delivery through USPS.
Latitude Mobile Alert is not responsible for any lost or stolen packages once the device has been sent to the USPS. Any issues, concerns or complaints or any fees related to insurance claims need to be addressed with the USPS once the device has left the possession of Latitude Mobile Alert’s offices and facilities. A tracking number will be provided to you at the time the package has been given to the USPS to fulfill. Please see the USPS policies found on their website for lost or stolen packages.