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Fall Detection on the Latitude Mobile Alert: A Step-by-Step Guide for Seniors

As technology advances, innovative solutions are continually being developed to cater to the needs of seniors, enhancing their safety and well-being. Fall detection features on mobile devices have emerged as a crucial tool to ensure swift assistance in case of emergencies. Among these, the Latitude Mobile Alert stands out as a reliable device that enables seniors to enjoy their independence while having an added layer of security. In this article, we will provide a step-by-step guide on how to enable and configure fall detection on the Latitude Mobile Alert, empowering seniors to embrace a more worry-free lifestyle.

Step 1: Acquiring the Latitude Mobile Alert

Before setting up fall detection, it’s essential to ensure that you have the Latitude Mobile Alert device. This device is specifically designed to cater to the safety needs of seniors, equipped with features like automatic fall detection, continual monitoring, and two-way communication. If you haven’t already obtained the Latitude Mobile Alert, you can purchase it here.

The Latitude Mobile Alert offers customization options for your point of contact(s).

Upon check out you can choose up to 3 emergency contacts who will be notified by our monitoring team in the event of an emergency. Each contact can choose to be notified, by text, email, or both.

Step 2: Device Activation and Setup

Once you have the Latitude Mobile Alert in your possession, the first step is to activate and set up the device. Follow these simple instructions to get started:

  • Charge the Device: Begin by charging the Latitude Mobile Alert using the provided charging cable and adapter. A fully charged device ensures it will be functional when needed.
  • Next, Power On: Press and hold the power button until the device turns on. You will see the Latitude Mobile Alert’s display light up, indicating that it is ready for setup. You can find the full Latitude Quick Start Guide here. 

Step 3: Enabling Fall Detection

Upon receiving your device, the fall detection feature is already set up and ready to use after charging. This feature works by utilizing the device’s built-in sensors to detect sudden falls and trigger an automatic alert to our monitoring team.

How fall detection is enabled:

  • If you fall your device will alert our monitoring team who will then talk to you via our two-way talk via your device, they will assess the situation and send help if needed.
  • If you need emergency assistance, regardless of falling or not, just press the front button and our monitoring team will assist you. 


Fall detection is an invaluable feature for seniors, offering reassurance to both users and their loved ones. The Latitude Mobile Alert’s fall detection feature, coupled with its other safety functionalities, empowers seniors to maintain their independence while ensuring that help is just a button away in case of emergencies. By following the step-by-step guide outlined in this article, seniors can easily enable and configure fall detection, allowing them to embrace a more secure and confident lifestyle. 

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