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Eligible Veterans may qualify for a free device.

Fill out the form below for more information!

How to Get a Latitude Alert


Check Eligibility 

Confirm eligibility with your VA healthcare provider.


Visit your VA Facility

Visit a VA hospital/medical provider and express interest in the Latitude Alert.


Recieve Device

Your VA will order the Latitude Alert and have it shipped directly to you.

Process may differ by VA facility; our guidelines are general. Follow your VA healthcare provider’s instructions for accuracy.

Veteran Device Features

Auto Fall Detection

Receive immediate aid without speaking or pressing a button.

6 Custom Contacts

Communicate directly with family, friends, and emergency services.

911 Emergency

Have 911 emergency services dispatched in case of an emergency.

On the Go

Freedom to live, travel and do what you love knowing assistance is always there.

Smart Talk

Two-way voice talk assures an individual that help is on the way.

Shower Safe

Water-resistant and safe to shower with. Device should not be submerged in water.


Easy to Use

Device is activated upon auto-detected fall or by pressing the help button. 

Enhances Independence

Empowers freedom with instant assistance for confident, self-reliant living. 

Peace of Mind

Constant access to aid brings reassurance to Veterans and their care support.

Enter Email for More Information!

Latitude means freedom.

Freedom to be independent and live your life.

See if you qualify for a free device

Find your local VA


Do you Qualify for a Free Device?

What is your housing situation?

If you live in a House, Apartment or Facility where you are left alone for periods of time you likely qualify. A skilled nursing facility would not.

Are they left alone for periods of time?

  • Veterans who live alone likely qualify.
  • If you do not live alone. Examine how much time you spend on your own. A considerable amount would likely qualify you.

Are you at risk of falls or have a history of falling?

If you have fallen, are inactive or have lost your balance our latest Medical Alert Device can be the difference between life and death. It ensures aid is on the way without having to speak or press a button.

Do you have a cell phone?

Having a cell phone may prevent you from qualifying. However if you are aware that in times of emergency you may be unable to reach or use your cell phone share this valid concern. 

Trudi Radaker
Trudi Radaker
My father's life alert was not working and I was able to get in contact with a person right away, her name was Liz. She helped me to troubleshoot the issue and when that didn't work out she called and texted me all the information about getting a different one. She also made sure to call and tall me through everything. I feel very fortunate for her help with all she has done for me and my father and can't believe she was so patient with me. Thanks again.
Angela FIsh
Angela FIsh
I don’t usually write reviews but I wanted to bring attention to the exceptional service I received from Aaron in the tech support department of Latitude. I have an older medical alert device that was not working and proved to be a challenge to bring it back to life. Aaron worked with me through the course of 2 days to overcome issue after issue. He was patient and responsive and didn’t give up until everything was up and working perfectly. As a senior who is somewhat technically challenged I really appreciated the level of service that Aaron provided me.
Matt Spillman
Matt Spillman
After going through thee scariest accident to ever take place in my family's life, I realize how important it is to have a reliable and easy to use medical alert device that would keep my mom safe and to keep my mind in tact! Instead of having to worry and wonder if she's alright throughout each day like i was for weeks after she fell, I've finally resolved every one of my concerns and worries that I could possibly think of. This is the best product and solution out there I still haven't found anything else thst compares. Not only does it notify me directly via text and call if she were to fall again or have any type of emergency, but it also gives me the peace of mind of knowing where she's at and that i can get a hold of her directly no matter whats shes doing by just a push of a button. I couldn't be happier with this little life saver and all its easy to use features and my mom doesn't even realize she's wearing it half the time. The customer service is amazing and the process and set up was quick and easy as well, it even came ready to go right out of the box! I recommend this product and the company behind it over every other similar device that's out there. Thanks again for the peace of mind Latitude, you all have been great, I couldnt be more grateful for all your guy's help! Especially you CAS! THANKS AGAIN!!!
Clint Jorgenson
Clint Jorgenson
Latitude helped our neighbor who is over 101 years old. They were very generous with their time and showed great customer service.
Maegan Evans
Maegan Evans
The owner is very professional and kind. Highly recommend.
Savannah Salvesen
Savannah Salvesen
This company responded quickly and thoroughly answered my questions. The customer service was friendly and professional.
Evan Spencer
Evan Spencer
The customer service and support at Latitude USA are exceptional, providing prompt and attentive assistance. Their reliable service gives you confidence knowing that help is just a button press away.
Rachel Seangsuwan
Rachel Seangsuwan
Great company to work with!
Amy Clements
Amy Clements
Very excited about this product and company! Wonderful customer service! Valuable product!
Elliot Spencer
Elliot Spencer
Latitude USA's medical alert system allows your loved ones to live and travel without compromising their safety. Assistance is always available, offering security and peace of mind, which has been so important to me.

Our latest Mobile Alert Device provides the freedom to live your life while giving peace of mind to those who matter most.