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Veterans’ #1 Trusted

Medical Alert Device

  • Auto Fall Detection

  • Wear it Nationwide

  • Water Resistant

  • No Additional Fees

  • No-Cost to Veterans*

*Must be eligible through VA Benefits


Fill out the form below for more information!

How to get your Mobile Alert

Check Eligibility
Confirm eligibility with your VA healthcare provider.

Visit your VA Facility
Visit a VA hospital/medical provider and express interest in the Latitude Medical Alert

Receive Device
Your VA will order the Latitude Medical Alert and have it shipped directly to you. Our team will then be in contact to help program your contacts & provide any additional assistance. 

The process may differ by VA facility; our guidelines are general. Follow your VA healthcare provider’s instructions for accuracy.

Veteran Device Features

Auto Fall Detection

Receive immediate aid without speaking or pressing a button.

6 Custom Contacts

Communicate directly with family, friends, and emergency services.

911 Emergency

Have 911 emergency services dispatched in case of an emergency.

On the Go

Freedom to live, travel and do what you love knowing assistance is always there.

Smart Talk

Two-way voice talk assures an individual that help is on the way.

Shower Safe

Water-resistant and safe to shower with. Device should not be submerged in water.

Veteran Needing more Info?

Check out our most frequently asked questions.

Do I have to have a cell phone?

No, the Latitude Mobile Alert works completely separately from your personal cell phone. 

Can the device contact 911?

Yes, the device can connect you directly to 911 or your local emergency services.

Are there monthly fees for Veterans?

No, the device is completely free of charge to eligible Veterans with no further fees.

How to Veteran contacts work?

For our Veterans, we offer 6 custom contacts. They get to choose who they want to be contacted in case of an emergency.

Is the device water-resistant?

Yes, the device is water-resistant and shower safe, allowing you to wear it confidently even in wet environments.

What does the device come with?

Every device comes with a charging station, lanyard, belt clip, and quick start guide.


Easy to Use

Device is activated upon auto-detected fall or by pressing the help button. 

Enhances Independence

Empowers freedom with instant assistance for confident, self-reliant living. 

Peace of Mind

Constant access to aid brings reassurance to Veterans and their care support.

Latitude means freedom.

Freedom to be independent and live your life.

See if you qualify for a free device

Find your local VA


We had problems setting up my dad‘s mobility alert Mandy quickly solve the problem and stayed in touch until everything was complete!!!!
Debbie Sheward
Debbie Sheward
Aaron went above and beyond to help get my mom's SOS pendant working to our satisfaction. This pendant has been a true blessing because my mom has fallen quite a lot. Thankfully, she hasn't been seriously injured. She is 94 years old. I would recommend this pendant to everyone, especially those who live alone or those who have loved ones with dementia (you can get their exact location if they wander off). 😉
Jana Hendrix
Jana Hendrix
Awesome Job...very thorough and patient
Mandy Martin
Mandy Martin
Beyond impressed with what this company offers. Their device gives me the peace of mind to be able to leave my mom alone in case she ever has an emergency. It has been a lifesaver for our family. Their service is professional yet very personable.
Trudi Radaker
Trudi Radaker
My father's life alert was not working and I was able to get in contact with a person right away, her name was Liz. She helped me to troubleshoot the issue and when that didn't work out she called and texted me all the information about getting a different one. She also made sure to call and tall me through everything. I feel very fortunate for her help with all she has done for me and my father and can't believe she was so patient with me. Thanks again.
Angela FIsh
Angela FIsh
I don’t usually write reviews but I wanted to bring attention to the exceptional service I received from Aaron in the tech support department of Latitude. I have an older medical alert device that was not working and proved to be a challenge to bring it back to life. Aaron worked with me through the course of 2 days to overcome issue after issue. He was patient and responsive and didn’t give up until everything was up and working perfectly. As a senior who is somewhat technically challenged I really appreciated the level of service that Aaron provided me.
Matt Spillman
Matt Spillman
After going through thee scariest accident to ever take place in my family's life, I realize how important it is to have a reliable and easy to use medical alert device that would keep my mom safe and to keep my mind in tact! Instead of having to worry and wonder if she's alright throughout each day like i was for weeks after she fell, I've finally resolved every one of my concerns and worries that I could possibly think of. This is the best product and solution out there I still haven't found anything else thst compares. Not only does it notify me directly via text and call if she were to fall again or have any type of emergency, but it also gives me the peace of mind of knowing where she's at and that i can get a hold of her directly no matter whats shes doing by just a push of a button. I couldn't be happier with this little life saver and all its easy to use features and my mom doesn't even realize she's wearing it half the time. The customer service is amazing and the process and set up was quick and easy as well, it even came ready to go right out of the box! I recommend this product and the company behind it over every other similar device that's out there. Thanks again for the peace of mind Latitude, you all have been great, I couldnt be more grateful for all your guy's help! Especially you CAS! THANKS AGAIN!!!
Clint Jorgenson
Clint Jorgenson
Latitude helped our neighbor who is over 101 years old. They were very generous with their time and showed great customer service.
Maegan Evans
Maegan Evans
The owner is very professional and kind. Highly recommend.
Savannah Salvesen
Savannah Salvesen
This company responded quickly and thoroughly answered my questions. The customer service was friendly and professional.