Frequently Asked Questions
What is the Warranty?
1 Year Limited Warranty.
What accessories does the device come with?
- Every device comes with its own charging station.
- We gift every customer a lanyard and belt clip. Some models include a wrist band.
Who is Latitude Mobile Alert for?
Can anyone call into the device?
No. This block mitigates robocalls and all other unwarranted calls. You can have up to 6 emergency contacts. That includes 911. However, each device is blocked from all callers except Emergency Contacts. That means 911 would be able to receive the call but unable to call the device back. If you want Emergency Dispatch to be able to call the device, please add your Local Emergency Dispatch number instead of 911.