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Need more info?

Check out our most frequently asked questions.

Do I have to have a cell phone?

No, the Latitude Mobile Alert works completely separately from your personal cell phone. 

Can the device contact 911?

Yes, the device can connect you directly to 911 or your local emergency services.

Are there Veteran benefits?

Yes, we are proud to offer our device to eligible Veterans free of charge.

Learn more here.

How does monitoring work?

After activation, the device alerts our monitoring team, who then contacts emergency services and reaches out to your chosen contacts.

How many devices do I have to wear?

The Latitude Mobile Alert with auto-fall detection works completely in a single wearable pendant.

Are there pricing options?

Yes, our payment plans range from monthly, quarterly, annually, or a one-time lifetime payment option.

How long do I need to charge the device?

After the initial 2-hour charge, it only takes 30 minutes a day to keep the battery full.

Is the device water-resistant?

Yes, the device is water-resistant and shower safe, allowing you to wear it confidently even in wet environments.

What is your contact info?

Call us toll-free at 1-866-205-4872 or email us at info@golatitude.com.

Need more information on our service?